THE 10TH ONLINE DISPUTE RESOLUTION WORKING GROUP CONFERENCE
FEBRUARY 7th – 9th 2011, CHENNAI, INDIA
The ODR Working Group has met annually since 2002 in a wide variety of locations around the world:
2002 – 1st – Geneva (UN Palais des Nations)
2003 – 2nd – Geneva (UN Palais des Nations)
2004 – 3rd – Melbourne, Australia
2005 – 4th – Cairo, Egypt
2006 – 5th – Liverpool, UK
2007 – 6th – Hong Kong, China
2008 – 7th – Victoria, Canada
2009 – 8th – Haifa, Israel
2010 – 9th – Buenos Aires, Argentina
Each conference has grown in size and expanded the number of countries represented among the attendees. The last few conferences included participants and speakers from:
|Egypt||India||Hong Kong||Sri Lanka||Malaysia|
This is the first time India will play host. Because this is our first meeting in India we expect a very strong turnout from the Indian legal, information technology, commercial and mobile community. With the expansion of the Internet and the growing reach of technology, the need for effective and ethical online dispute resolution is growing in importance. We expect that this meeting will enable the world to learn from India, as well as enabling India to learn from the world.
Tens of millions of disputes are resolved using ODR tools every year. The volume of cases handled through ODR systems dwarfs the volume of cases handled through face-to-face dispute resolution processes by an order of magnitude, and on a total filings basis it’s safe to say that more matters are resolved through ODR each year than through the Indian and American judicial systems combined. ODR was started for ecommerce and now has spread its wings to every facet of dispute prevention, resolution and transformation.
The ODR Working Group Meeting always embraces the full spectrum of these issues. Speakers at the meeting will address labor/management issues, cease fire monitoring, domain names, environmental conflict, and customer support, to name only a few application areas. Governments around the world are already funding ODR experiments in many of these areas, and as our global society becomes more wired, the number of applications leveraging ODR will inevitably continue to grow.
This year is particularly important in the realm of eCommerce ODR because the UN has agreed to explore the creation of a global eCommerce ODR system to provide redress to all online consumers. This meeting of the ODR Working Group will be the first time the ODR field will hear from officials working at UNCITRAL (the UN Agency tasked with harmonizing global laws) on this proposal.
Global interest in Online Dispute Resolution is at an all time high. After more than a decade of experimentation, with many well documented successes, ODR is finally ready to move into the mainstream. The trends that underlie ODR (e,g. technology, eDemocracy, dispute resolution, and public participation) all seem to be cresting at this moment. Convening the leading minds in the field of ODR from around the world to explore current research and share best practices will help to define how justice will be achieved in the coming century.
The conference takes place over two days. There are several plenary and keynote sessions, and several break-outs with multiple concurrent sessions. A half-day post-conference session aimed to provide an introduction to ODR for individuals who might not know much about ODR’s history, tools, or applications will be held with Chambers of Commerce and Industry. Another session for the UNCITRAL working group on Global Consumer Online Dispute Resolution is also being planned post conference.
This gathering will be sponsored by PayPal, the Internet Corporation for Assigned Names and Numbers (ICANN), the National Center for Technology and Dispute Resolution, and the Institute for International Commercial Law.
Conference Website and Registration: http://odr2011.org
Participation: Free of Charge